Question: My Hoisting license expired 6 months ago. Can I still complete the CE course and get it renewed?
Answer: Yes, the grace period allowed after your license has expired is one year. However, you cannot operate a crane during that grace period.
If an inspector were to show up while you were operating the equipment, both you and your employer could be fined.


Question: I tried to create an account but was unable to scroll down to the bottom of the form in order to click on the button to create the account. Is there another scrolling method I can use that might solve this problem?
Answer: This type of issue is most often related to your browser and or its settings. You can try using the Page Up/Page Down keys on your keyboard or the up and down arrows, usually located at the bottom right corner of the keyboard. Screens hot


Question: Do you offer any type of discounts or rebates if I purchase 2 or more courses?
Answer: Yes we do. To learn more about our discount pricing visit the Pricing page.


Question: How do I request my rebate?
Answer: If you have purchased two or more courses, you can request your rebate by clicking on the
$ Rebate $ link at top of each page or visit the Pricing page for more information.


Question: How often will I have to take a continuing education class for my MA Hoisting Machinery License, ounce I have completed my course?
Answer: You will be required to take Continuing Education whenever your Hoisting Machinery License is due for renewal.


Question: After I receive my certificate, can I renew my hoisting license online?
Answer: No, the mass.gov website does not have that option at this time.


Question: How often will I have to take a continuing education class for my MA Hoisting Machinery License, ounce I have completed my course?
Answer: You will be required to take Continuing Education whenever your Hoisting Machinery License is due for renewal.


Question: After I receive my certificate, can I renew my hoisting license online?
Answer: No, the mass.gov website does not have that option at this time.


Question: How often will I have to take a continuing education class for my MA Hoisting Machinery License, ounce I have completed my course?
Answer: You will be required to take Continuing Education whenever your Hoisting Machinery License is due for renewal.


Question: How long will my course be?
Answer: The courses are 2 and 4 hours long. The course length will be shown on the introduction page along with other course information.


Question: Will there be any quizzes or testing?
Answer: No, you will not be required to take any quizzes or test during any of the CE courses.


Question: How much will I pay for each course?
Answer: The price for the course is listed with other course information in the Course Catalog.


Question: What types of credit cards do you except? MasterCard, Visa, Discover and American Express
Answer: We except Visa, Master Card, American Express and Discover cards.


Question: Where can I find the CVC number on my credit card?
Answer: This image shows you where to locate the CVC on your type of credit card.


Question: What if I need extra time to complete a given page?
Answer: Though each page has a count down timer, you can stay on the page for as long as need. You can also go back to review pages you have completed.


Question: What should I do if I have some type of issue with the website while taking a course?
Answer: If you have any technical or other issues regarding the course website you can contact us by email at info@cranes101.com or by calling 508-966-4100


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